Welcome to House Of Clouds!
House Of Clouds values your privacy and the protection of your personal data. This privacy
policy describes what information we collect from you, how we collect it, how
we use it, how we obtain your consent, how long we keep it in our databases
and, if necessary, with whom we share it.
By visiting the website and purchasing the products,
the website and purchase of the products are also subject to our terms and conditions.
Of Clouds website, "we", "us", "our" and "House
Of Clouds" refers to House Of Clouds and "user", “customer”,
"you" and “your" refers to you, the user and customer of House
policy may change from time to time. Your continued use of the website after we
make changes is deemed to be acceptance of those changes, so please check the
maintained in accordance with all applicable national and international laws
and regulations and specifically with the GDPR
(General Data Protection Regulation - European regulations).
The personal data of the users that are collected and processed through
Will be under responsibility and in charge of:
Phone: +356 79793130
(Hereinafter referred to as “House Of Clouds”).
2. TYPES OF INFORMATION GATHERED
information we collect from our users and customers helps us to provide our
products effectively and to personalize and continually improve the user
experience on the website. These are the types of information we collect:
You Give Us. You provide information when you search, read and view
content, purchase products, register as a user, subscribe to our newsletter
and/or communicate with us through our contact information. As a result of
those actions, you might supply us with the following information:
House Of Clouds will not collect any personally identifiable
information about you, unless you provide it.
Collected Automatically: By accessing and using the website you
automatically provide us with the following information:
access the website through a mobile phone, we will collect the following
Payment Information: Payment Information:
Your payment data will be processed by the payment processors available on this
website (Viva Wallet), which will process and store your data securely and for
the sole purpose of processing the purchase of products. House Of Clouds reserves
the right to contract any payment platform available on the market, which
processes your data for the sole purpose of processing the purchase of
Analytics. We use Google Analytics provided by Google, Inc., USA
(“Google”). These tool and technologies collect and analyze certain types of
information, including IP addresses, device and software identifiers, referring
and exit URLs, feature use metrics and statistics, usage and purchase history,
media access control address (MAC Address), mobile unique device identifiers,
by Google Analytics (including your IP address) may be transmitted to and
stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and
improve our service.
Please consult Google's privacy
information: We may access some personal information about the
user, such as name and email address, when the user or any third party
communicates with us through our contact information. Personal information
provided through our contact information is not stored on any House Of Clouds
server and will be stored on the respective server of our email service.
3. HOW LONG WE KEEP YOUR DATA
data provided by users and customers through the website will be kept for the
time necessary to deliver the products and/or until the user decides to close
the user account or until the user unsubscribes from our newsletter. House Of
Clouds may be allowed to retain personal data for a longer period whenever the
user has given consent to such processing, as long as such consent is not
withdrawn. Furthermore, House Of Clouds may be obliged to retain personal data
for a longer period whenever required to do so for the performance of a legal
obligation or upon order of an authority. Once the retention period expires,
personal data shall be deleted. Therefore, the right to access, the right to
erasure, the right to rectification and the right to data portability cannot be
enforced after expiration of the retention period.
4. HOW WE USE YOUR INFORMATION.
we use the information we collect primarily to provide, maintain, protect and
improve our current website and products. We use personal information collected
through our website as described below:
5. HOW DO YOU GET MY CONSENT?
By using the website,
placing an order, registering as a user, subscribing to our newsletter,
contacting us through our contact information and providing personal
information to us to communicate with you, you consent to our collection,
storage and use of your information on the terms contained in this privacy
policy. You may withdraw your consent by sending us your request via the
contact information or the contact page. You can withdraw your consent by
sending us your request via the contact information or the contact page.
6. HOW WE SHARE INFORMATION
information of our customers and users is an important and fundamental part of
our business. Under no circumstances will we sell or share information with
third parties that has not been previously authorized by the user, customer or
owner of the personal data. We share user and customer information only and
exclusively as described below.
Service Providers. We use the services of third parties to perform
certain functions on our behalf and through our website and services. Examples
include processing payments (Viva Wallet), building and hosting the website,
delivering products, sending emails, sending SMS messages, analyzing data
(Google Analytics), providing marketing assistance, and delivering search
results and links.
third-party services and tools may have access to personal information needed
to perform their functions, but may not use that information for other
purposes. Information shared with these third-party services will be treated
and stored in accordance with their respective privacy policies and our privacy
Marketing: We use the information provided by users to conduct marketing campaigns
and send relevant information to our users and subscribers. By registering as
users and subscribing to our newsletter, the user authorizes us to use their
information for email marketing. We will use third party services to perform
email marketing, so we may share certain information with some of these third
parties for the sole and exclusive purpose of sending emails through email
messages. We use SMS text messaging, to send different types of messages such as
notifications about your order or special content such as offers on our
products. By placing an order and opting to receive our SMS messages, you agree
to these terms and conditions.
your phone number on the checkout form and subscribing through our subscription
form, you consent to our sending you SMS text notifications (order
notifications, including abandoned cart reminders) and offers for our products.
Please note that your consent to opt-in or opt-out of receiving these messages
is not a condition of any purchase on our website. Your phone number, name and
purchase information will be shared with the SMS marketing platform we use.
This data will be used to send you targeted marketing messages and
notifications. When sending text messages, your phone number will be shared
with our applicable text messaging carrier for the purpose of fulfilling the
sending and delivery of messages.
If you wish
to unsubscribe from receiving marketing text messages and notifications, please
reply with STOP to any SMS message sent by us. You understand and agree that
alternative methods of unsubscribing, such as the use of alternative words or
requests, will not be considered a reasonable means of unsubscribing. Message
and data usage fees may apply.
If you have
any questions, you may contact us for more information.
Business Transfers. In the
event that House Of Clouds creates,
merges with, or is acquired by another entity, your information will most
likely be transferred. House Of Clouds will email
you or place a prominent notice on our website before your information becomes
Protection of House Of Clouds and others. We
release personal information when we believe release is appropriate to comply
with the law, enforce or apply our Terms and conditions and other agreements,
or protect the rights, property, or safety of House Of Clouds, our users or others. This includes exchanging
information with other companies and organizations for fraud protection and credit
With Your Consent. Other
than as set out above, you will receive notice when personally identifiable
information about you might go to third parties, and you will have an
opportunity to choose not to share the information.
Anonymous Information. House Of Clouds uses the anonymous browsing information
collected automatically by our servers primarily to help us administer and
improve the website. We may also use aggregated anonymous information to
provide information about the website to potential business partners and other
unaffiliated entities. This information is not personally identifiable.
7. PROTECTING YOUR INFORMATION
We work to
protect the security of your information during transmission by using Secure
Sockets Layer (SSL) software, which encrypts information you provide through
the website. If transactions are processed on the website, transaction
information is transmitted to and from the website in encrypted form using
industry standard SSL connections to help protect such information from
interception. We restrict authorized access to your personal information to
those persons who have a legitimate purpose to know that information and to
those persons you have authorized to have access to that information. House Of
Clouds follows generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once House Of Clouds
receives it. No method of transmission over the Internet, or method of
electronic storage, is 100% secure. Therefore, while House
Of Clouds strives to use commercially acceptable means to protect your
personal information, we cannot guarantee its absolute security. We will not
sell, distribute, or lease your personal information to third parties unless we
have your permission or are required by law to do so.
Users who provide information
through our website, as data subjects and data owners, have the right to
access, rectify, download or delete their information, as well as to restrict
and object to certain processing of their information. While some of these
rights apply generally, others apply only in certain limited circumstances. We
describe these rights below:
Users or owners
of the personal information they provide through the website may exercise these
rights over their personal information at any time and without any limitation
by sending us their request through our contact information.
9. CHILDREN’S ONLINE
We are in compliance with
the requirements of the GDPR (General Data Protection
Regulation - European regulations), regarding the protection of the personal data of minors. The products
are intended for and available only to persons over the age of 18, we do not
collect any information from persons under the age of 18. If we become aware
that an order has been placed by a person under the age of 18, we will cancel
the order and take steps to delete that information.
10. THIRD PARTIES
only the use and disclosure of information House Of Clouds collects from you. If you disclose your information to
others, whether other users or suppliers on House Of Clouds, different rules may apply to their use or disclosure
of the information you disclose to them. House Of Clouds does not control the privacy policies of third
parties, and you are subject to the privacy policies of those third parties
where applicable. House Of Clouds is not
responsible for the privacy or security practices of other websites on the
Internet, even those linked to or from our website. House Of Clouds encourages you to ask
questions before you disclose your personal information to others.
11. CONTACT US
handling and security of your data, please contact us through our contact page
or via the contact information below:
House Of Clouds.
Phone: +356 79793130